Service Support Agreements for Building Automation Systems
Colorado Controls engineers, installs, and services Building Automation Systems to optimize building control schemes for mechanical, lighting, and electrical systems. We keep your Building Technology Systems, HVAC Systems, Lighting Systems, and Electrical Systems running effectively while working directly with facilities teams to meet unique building needs. We strive to assist building owners with their Building Automation System(s) to help meet their business objectives by improving occupant comfort, improving employee productivity, increasing employee morale, reducing energy costs, reducing building downtime, and reducing related system repair costs.
INVESTING IN BETTER BUILDING PERFORMANCE
A Building Automation System (BAS) or Energy Management System (EMS) is an asset and capital expense. As such, it is strongly recommended to get periodic maintenance to assure the integrity of the system, continued seamless operation, energy savings, and comfort of the building occupants.
A service and maintenance support agreement augments your facility staff’s current knowledge and protects your equipment investment in both the short and long term. The purpose of the Service Support Agreement is to update and maintain your system software and hardware, keep it current with improvements and fixes, support your facilities staff with seasonal inspections and maintenance, and to develop a regular maintenance relationship with you and your facilities staff. This is all designed to maintain proper automated functionality of your Building Automation System and to make sure you are receiving maximum performance from your building systems.
Our knowledge of leading-edge technologies and services will help create solutions to increase the comfort, energy efficiency, sustainability, safety, and value of your facility. We provide building technology solutions, HVAC solutions, energy services, inspections, maintenance, on-site service, training, and remote monitoring. The products and services provided in this Service and Maintenance Support Agreement are directed towards fulfilling that mission and are listed below:
- Reliable Controls Technology Updates
- Reliable Controls Licensed Software Subscription Renewals
- Limited On-Line System Performance Services Troubleshooting and Diagnostic Assistance
- Building Automation System Database Protection
- Reduced Rate Flex Hours (Prepaid Service Hours if included)
- Scheduled Inspections
- Data Communication
- Visual Inspections
- Verify Operation
- Calibration
- Set Point Optimization
- Schedule Optimization
- Unoccupied System Review
- Manual Override Review
- Demand Control Ventilation Energy Optimization and CO2 Sensor Verification
- Economizer Energy Optimization and Damper Performance
- Alarm/Trouble Log
- Historical Trending
- Parts Discount
- Pre-scheduled Maintenance
- Predictive Maintenance
- Service Documentation
- Priority Service
- Customer Training
KEY BENEFITS OF A SERVICE SUPPORT AGREEMENT
A Building Automation System (BAS) or Energy Management System (EMS) is an asset and capital expense. As such, it is strongly recommended to get periodic maintenance to assure the integrity of the system, continued seamless operation, energy savings, and comfort of the building occupants. The benefits to having a service support agreement from Colorado Controls includes the following:
OPERATING COST SAVINGS
Our strict adherence to manufacturer's recommended maintenance procedures means fewer breakdowns and lower repair costs.
ELIMINATION OF DOWNTIME
Properly maintained equipment suffers fewer breakdowns that typically occur during peak operation hours. This maintenance agreement reduces control equipment failures and costly equipment downtime, while increasing occupant productivity.
REDUCED OCCUPANT COMFORT COMPLAINTS
Occupant comfort will always be a primary consideration. Control equipment that is in peak operating condition runs more reliably and provides consistent comfort control. This keeps your occupants happy, which studies have shown increases employee productivity.
ENERGY COST SAVINGS
Colorado Controls is focused on delivering a range of services that are designed to save you money. Using the latest technologies available we can assess the energy performance of your building and identify specific measures that can be implemented to reduce energy consumption. Our comprehensive maintenance plan keeps your control equipment in peak operating condition, thereby reducing energy consumption. This agreement will provide proper maintenance tasking procedures that will include calibrating and adjusting your control equipment to operate at peak performance.
EXTENDING EQUIPMENT LIFE
This Agreement shall maintain the Customer's control equipment to keep utility and repair costs as low as possible, while preserving equipment reliability and life expectancy over that of improperly maintained equipment, thus extending equipment life.
PERFORMANCE ASSURANCE
Colorado Controls will meet with you annually or more frequently upon request to evaluate and make modifications, if necessary, to the agreement to assure that it continues to meet both your business and technical requirements.
ACCOUNT MANAGER
A dedicated Account Manager will be responsible for your total service satisfaction. Your Account Manager will provide the designated services, monitor equipment performance, track equipment service history and consult with you at least once per year to meet your agreement objectives.
DEDICATED SERVICE TEAM
Our service team knows Reliable Control systems. All of our Controls Technicians are factory trained on Reliable Controls equipment and are specialists in maintaining, servicing, and troubleshooting your system.